Test Drive 5 v1.1 Readme
2/15/99
-------------------------
 
I. General Troubleshooting 

	A.  DirectX 6
        B.  Installation problems
        C.  In-game performance
        D.  Software Conflict

II. Hardware Conflicts

        A. Video Cards
        B. Gamepad/Joystick

III. Contacting Technical Support

        A. USA and Canada
                   

                          

                                   I.   General Troubleshooting:

     A. DIRECTX 6

     In order for your game to properly work, your computer's hardware drivers (the software you install for your sound and
     video cards) must be fully compatible to work with Microsoft DirectX 6. The software is provided to you on the Test
     Drive 5 CD-Rom, however you must still ensure that your computer is capable of running DirectX 6 with no conflicts. To
     check your DirectX status:

 

                        1. Click on Start
			2. Next Click Run
			3. Type in "C:\Program Files\directx\setup\dxdiag.exe" and click OK:
			4. The DirectX Diagnostics Tool should show up:



     If either your DISPLAY(s) or SOUND shows up as "Uncertified" you must contact your sound or video card
     manufacturer and get newer drivers that are "Certified" by Microsoft to work with DirectX 6. This may be the case even       if you have just purchased your computer system, as drivers are regularly updated as often as 3 or 4 times per year.

     If you do not know what brand sound card and video card you have:

			1. Click on Start and highlight Settings
			2. Click on Control Panel
			3. Double-click on your System icon
			4. Bring your Device Manager to the front
			5. Your video card is listed under "Display Adapter"
			6. Your sound card is listed under "Sound, Video and Game Controls"  

     B. INSTALLATION PROBLEMS

      

     If you are having problems getting the game to install, there are a few general troubleshooting steps you can take to
     help things along:

     1. First of all, make sure you have enough hard drive space. You must allow for an extra 50 MB of Hard Drive space (on
     top of the minimum hard drive requirements) in order for the files to be copied and expanded onto your hard drive.

     2. You may have old files in your C:\Windows\Temp directory. If you have any files located here prior to installation, 	it is best to delete these files.

     3. If you have any programs or utilities running during installation, you should turn those programs off ( See section E 	- Software conflict ). 

 

     C.   IN-GAME PERFORMANCE

     There are some options you can change while in the game to improve performance.   

     View Distance 

     If you notice that the game is moving at a slow framerate,  pause the game and use the View Distance control bar. The
     default setting would be for maximum view.  This means that as much as possible is drawn in on the screen so there is
     no "pop-up" effect.  On lower end machines this can make the game move slowly in some spots.  Turn the view
     distance down to mid-way or lower to improve performance. 

     Screen Resolution 

     In the options menu,  under graphic options,  you will find the Screen Resolution option.  If you are having problems
     with performance or if some textures are missing ( Some buildings and objects are white ) turn down your screen
     resolution until you get the desired performance.  Some cards have many settings,  from 1600 x 1200 down to 320 x 200,
     so you may find a setting in between that works for you. 

      

      

     D. SOFTWARE CONFLICT

     If you have gone through these troubleshooting steps and your game is still not working properly, this may be the
     cause of a software conflict. Your system may have one or more utilities running (Virus scanners, Phone answering
     software, CD Rom utilities, game controller button mappers.) To rule out the possibility of a software conflict, "End
     Task" all applications (Keep Explorer and Systray running) and try running your game again.



                                         II.  Hardware Conflicts

                                
     A.   VIDEO CARDS

     1. General Video Card Issues and Troubleshooting

     3D Accelerator cards with 2MB of RAM or less

     3D accelerator cards with at least 4MB of video memory are required to play TEST DRIVE 5.  If your 3D video card only 
     has 2MB of RAM, your card is unsupported.

     Video resolutions above the default setting of 512x384

     Some video cards may not support video resolutions above 512x384. If you experience problems with higher video 
     resolutions, try returning your video resolution to the default setting of 512x384. 

     
     2. Supported 3D Accelerator Cards and Chipsets 

     TEST DRIVE 5 supports the following 3D accelerator cards. 3D accelerator cards not listed, but with supported chipsets
     may also be acceptable. Check your video card documentation to determine which card/chipset you have.


     SUPPORTED 3D CARDS 				SUPPORTED 3D CHIPSETS

          ATI Xpert@Work				3Dfx, Voodoo Banshee
          ATI Xpert@Play 				3Dfx, Voodoo Rush
          ATI All-in-Wonder 				3Dfx, Voodoo
          ATI 3D Charger				3Dfx, Voodoo II
          ATI 3D Xpression				3DLabs, Permedia 2
          Canopus Pure3D				ATI, 3D Rage Pro
          Canopus Pure 3D II 				ATI, 3D Rage II
          Canopus Total 3D 128v				ATI, 3D Rage IIc
          Canopus Total 3D Verite			Cirrus Logic, GD 546x (Laguna 3D)
          Creative Labs 3D Blaster*			Chromatic Research, MPact2			
          Creative Labs 3D Blaster Voodoo II		Intel, i740
          Creative Labs Graphics Blaster 3D		Matrox, MGA-1064
          Creative Labs Graphics Blaster Exxtreme 	Matrox, MGA-1164
          Diamond Monster 3D				Matrox, MGA-2164
          Diamond Monster 3D II				Matrox, G200
          Diamond Stealth 3D 2000 Pro			NEC, PowerVR (PCX2)
          Diamond Stealth II G460			Number 9, Ticket to Ride
	  Diamond Stealth II S220			Number 9, Revolution IV
          Diamond Viper V330				Nvidia, Riva 128
          Hercules Stingray 128/3D			Nvidia, Riva TNT
          Hercules Terminator Beast			Rendition, V1000E
          Hercules Thriller 3D 				Rendition, V1000L-P
          Intergraph Intense 3D Voodoo			Rendition, V2100
          Intergraph Intense 3D 100*			Rendition, V2200
          Jazz Multimedia Adrenaline Rush 3D		S3, Virge DX
          Matrox Mystique				S3, Virge GX2
          Matrox Mystique 220 				S3, Virge VX
          Matrox Millennium II 				S3, Savage 3D
          Matrox M3D
          Matrox Millennium G200
          Number Nine Revolution 3D
          Number Nine Revolution IV
          Number Nine 9FX Reality 334
          Orchid Righteous 3D
          Orchid Righteous 3D II
          Real3D Starfighter 3D AGP
          Real3D Starfighter 3D PCI
          STB Velocity 128
          STB Velocity 3D
          STB Velocity 4400

     Creative Labs 3D Blaster
     The Win95/98 Verite 1000 drivers are not supported. Only the drivers supplied by Creative Labs are supported.


     Intergraph Intense 3D 100
     The Win95/98 Verite 1000 drivers are not supported. Only the drivers supplied by Intergraph are supported.


     3. Unsupported Chipsets 

     The following chipsets are not supported at this time. 
          NEC, Power VR (PCX1)
          Nvidia, NV1
          
          

     4.   3D Card and controller troubleshooting: 

     	  The file Settings.exe in the root of your Test Drive 5 directory can be launched and edited to fix various
	  problems with your game.

	  The following adjustments can be made to the way your game launches:

	  Use Primary 3D card  - Check this box to use your primary video card instead of your secondary card.
	  Use 3D card selector - Check this box if you have two 3D cards and your game is crashing at the start of the race.
				 then choose your secondary card.
	  No Multimon Check    - Check this box if you do not want the game to check for two monitors.
	  Disable primary test - Check this box to bypass all video choices and let the game choose for you.
	

	  Intro Movie
	  Disable             - Check this box if your game is crashing before reaching the game menus.
	  Hardware accelerate - Check this box to view the movie before you start.

	  Rendering Fixes
	  Disable triple buffering - Check this box if your game is crashing at the start of a race.
	  Disable WBuffering       - Check this box if your game displays a mess of triangles.
	  Disable MipMapping       - Check this box if textures appear where they shouldn't.
	  Disable AGP              - Check this box if your textures appear wrong.  Do not use this if your
				     video card IS an AGP card.
	  Disable reflections      - Check this box if your car appears as an entirely black object.
      
	  Force Feedback
	  Use the weak, medium and strong settings to adjust the intensity of your force feedback.

     B.   GAMEPAD/JOYSTICK 

          If you are trying to run the game and your controller is not responding properly, make sure your controller is
          set up in your Windows Control Panel before starting Test Drive 5:

          		1. Click on Start and highlight Settings...
			2. Next click Control Panel
			3. Once your Control Panel is onscreen, double-click on your Game Controller (or Gravis/Microsoft
          		controller) icon.
			4. Make sure your game controller is listed and shows a status of "OK". If not, you should "Add" your
          		controller if not listed, or troubleshoot your controller if it is listed as "Not Connected". Click 			Properties and then Calibrate to calibrate your gamepad, joystick or steering wheel.



     

                               III. Contacting Technical Support

 

A. USA and CANADA

You can ask for help with your Accolade game by reaching us by Phone, Fax, Online and Mail:

PHONE:         Accolade can help you by phone during the following hours:
               Monday - Thursday 8:00am - 5:00pm PST and
               Friday 9:00am - 5:00pm PST
               (408) 296-8400
                          

INTERNET:   	website - http://www.accolade.com/tech/tech.htm
                email - techelp@accolade.com

FAX:            Faxes may be sent anytime to: (408) 246-0231

MAIL:		Accolade Tech Support
    		5300 Stevens Creek Blvd.
   		Suite 500
         	San Jose, CA 95129

 
                                                                                                                                                                                                                                                                                            